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Return & Exchange

Return & Exchange

Return & Refund Policy

Thank you for shopping with us! We strive to ensure your satisfaction with your purchase. If you're not completely happy with your purchase, here’s how our return and refund process works:

1. Returns:

You may return most items within 7 days of receiving your order. Items must be unused, in their original condition, and with all tags or packaging intact. To start a return, please contact our customer service team at 03051284988, and we’ll guide you through the process.

2. Refunds:

Refunds will be issued to the original payment method after we’ve processed your return. Depending on your bank or payment provider, it may take up to 5 business days for the refund to appear in your account. Shipping fees are non-refundable, unless the return is due to a mistake on our part (e.g., damaged or incorrect items).

3. Exchange Policy:

If you'd like to exchange an item for a different size, color, or product, please follow our return process and place a new order for the desired item.

4. Damaged or Incorrect Items:

If your order arrives damaged or contains incorrect items, please notify us within 5 days so we can provide a full refund or replacement.

5. Customer Service:

If you have any questions about our return and refund policy, or need assistance with a return, please contact us at whatsapp 03051284988.